Shipping & Returns
iiyabox currently ships to the 48 contiguous states (all states excluding Hawaii and Alaska) with plans to eventually grow globally. We do not ship to P.O. Boxes.
For your pre-tax orders of $100 or more, shipping is on us (FREE for you).
We process all orders within 2-3 business days. Please allow an additional 5-7 days for shipping to receive your box. This timeframe could be extended during holiday seasons, and new product introductions. We do not currently offer expedited shipping. Thanks for your patience.
Returns & Exchanges
Although we know you will love the basics you receive, we understand you may have a change of heart or simply even need an exchange in size as your littles grow so quickly.
Because our items are packed as bundles, we are unable to accept/process partial returns or exchanges. Exchanges or returns must contain all items within the set. The return and/or exchange process must commence within 7 days of receiving your box. All such items must be unworn.
To initiate a return or exchange, send a message to firstname.lastname@example.org. The full unworn bundle must be received back by us in its totality within 7 (seven) business days of initiating the process. You will be responsible for the charges associated with shipping the returned item back to us.
All items featured on sale and our instashop platform are final sales. These items are not eligible for exchanges and/or returns. We strive to make your shopping experience a pleasurable one. If you have any questions, please contact us.